CONSUMER MARKETS - INCLUDES MATERIAL AND IMMATERIAL GOODS AND SERVICES
An industry on the move: The challenges of modern retail
From the bustling marketplaces of antiquity to the digital shopping platforms of our time, commerce has always been a reflection of social trends. Then as now, it is characterized by innovation, competition and the ability to react to change. Innovation. Even back then, retailers had to coordinate logistics chains, calculate prices and delight their customers - often in the midst of chaos and competition.
The dynamics of the industry have changed fundamentally with digitalization. What was once based on personal contact is now determined by technologies such as artificial intelligence, big data and automation. At the same time, the consumer of tomorrow is demanding more than ever: transparency, sustainability and personalized experiences are no longer just wishes, but expectations.
Main challenges in retail & consumer market
The industry is facing a number of complex challenges that require strategic thinking and innovative approaches:
Sustainability and environmental services
Sustainability is no longer an option, but a condition for brand success. Consumers expect environmentally friendly packaging, carbon-neutral supply chains and transparent information about the origin of products. Companies need to rethink their processes and actively position themselves in the circular economy.
Omnichannel excellence
Consumers today want to shop anytime and anywhere - whether online, in bricks-and-mortar stores or via social media. Companies are faced with the challenge of creating seamless customer experiences, perfectly integrating their sales channels and increasing efficiency at the same time.
Direct-to-consumer Strategy
More and more brands are focusing on direct contact with end customers in order to optimise customer loyalty and margins. This requires not only new sales and marketing approaches, but also the development of in-house logistics and service infrastructures.
Volatile supply chains
Global supply chains are increasingly unstable. From rising energy costs to geopolitical risks and raw material shortages, companies need to diversify their supply chains and build resilience.
Increasing pressure on margins
The balance between cost efficiency and innovation is becoming increasingly challenging. Successful companies are developing flexible business models to counter margin pressure and secure competitive advantages.
Informed customers
Customers not only expect products, but also clear answers. Transparency in terms of ethics, sustainability and brand values is becoming increasingly important. Brands that do not fulfil these expectations risk losing trust and market share
Digitalisation and personalisation
Technologies such as artificial intelligence and big data enable unprecedented individualisation of products and services. The challenge is to utilise this potential without letting the complexity of the operational business get out of hand.
Why the right leaders are decisive
In an industry that is constantly changing, leadership is key. Managers are the architects of transformation - they combine tradition and innovation, local presence and global competition as well as sustainability and profitability.
What characterises successful managers: what makes them successful:
- They are tapping into growth areas such as functional food, green supply chains and fair trade products.
- They develop agile operating models and promote innovation.
- They manage complex processes such as reorganisations, mergers and acquisitions.
- They combine value and profitability and create long-term success.
Our approach: The deep5S®-process
As your strategic partner, we understand the specific challenges of the retail and consumer sector. Using our proven deep5S® process, we identify talents who are able to turn your challenges into opportunities. We emphasise intercultural skills to strengthen global expansion strategies, as well as innovative thinking that challenges the status quo and points the way forward. Our approach is complemented by sustainable leadership principles that ensure long-term success.
Due to our global ENEX network and a precise executive search process, we not only find the managers who meet your current requirements, but also shape the transformation of tomorrow - individually, quickly and purposefully.
Your advantage with division one - leadership for sustainable success
Our solutions offer you clear added value:
- Speed and precision: customised processes for fast, measurable results.
- Global reach, local understanding: international know-how meets regional expertise.
- Sustainable transformation: We support your managers in the long term after the appointment.
Every successful transformation starts with the right people. Our mission is to find the builders of your future. Let's work together to develop leadership solutions that will drive your organisation forward.
Your specialised team of consultants
Our team of consultants at division one consists of experienced experts who understand the specific requirements and dynamics of the automotive industry. With in-depth expertise and many years of experience, we support OEMs and suppliers on their path to success. Our consultants provide you with customised strategies and individual support to help you find and develop the best managers for your company.
